Refund & Cancellation Policy

At Aesth-G, we prioritize your satisfaction and are dedicated to providing exceptional experiences. Our Refund & Cancellation Policy is designed to ensure clarity and fairness for all our clients.

Refund Policy

Eligibility for Refunds:

You are entitled to a full refund within 48 hours of purchasing an Aesth-G e-coupon, unless otherwise specified in the Fine Print. After this 48-hour window, all sales are final, and coupons are non-refundable.

Conditions for Refund Requests:

To qualify for a refund, the request must be submitted within 48 hours of purchase. Acceptable grounds for a refund include:

  • Evidence of a fraudulent or unauthorized charge.
  • Other exceptional circumstances deemed appropriate by us.

Processing Refunds:

If your refund request is approved, the amount will be credited back to your original method of payment. Please note that processing times may vary depending on your bank or credit card provider.

Cancellation Policy

We understand that plans can change. If you need to cancel a booked service, please adhere to the following guidelines:

Cancellations Made at Least 24 Hours in Advance:

You may cancel without incurring any charges and can reschedule your service at no additional cost.

Same-Day Cancellations or No-Shows:

Unfortunately, these cannot be refunded or rescheduled. We encourage you to inform us as soon as possible if you need to cancel.

Unforeseen Circumstances:

If you encounter unavoidable situations that prevent you from attending your appointment, please contact our support team. We are here to assist and may offer solutions on a case-by-case basis.

Contact Us

For any questions or assistance regarding our policies, please do not hesitate to reach out to our customer support team at info@aesth-g.com. We are committed to ensuring your experience with Aesth-G is both enjoyable and hassle-free.